Find great people. Give them opportunities and support to do great things. Then get the hell out of the way.


It's not revolutionary. But it's what works best for both me and for the people I work with. And having worked with enough ‘seagull’ managers - who just fly in and shit on everything before flying out again - I’ve always been careful not to become one myself!


This has been especially important with businesses I’ve invested in and acquired. Not surprisingly, the owners of these businesses haven't been super keen on the idea of suddenly giving up their freedom and reporting to a new owner. But I also haven't been super keen on the idea of paying good money for a good business, only to ruin it by trying to run it differently. So me staying hands-off works best for everyone.